Legal
Privacy Policy
Last updated: January 2025
Who We Are
This website is operated by one of the following companies depending on your location and the services you require:
United Kingdom:
Cryptice Ltd
86-90 Paul Street, London
Company Registration Number: 14148970
European Union:
Seasys SRL
Drum Lazuri Bl. GRAJD 5, Satu Mare, Romania
EUID ROONRC.J2024000557302
Throughout this policy, “we,” “us,” and “our” refer to whichever entity you contract with or whose services you use.
What We Do
We provide independent advisory services to businesses seeking guidance on cross-border payments and banking. We are not a payment service provider, bank, or financial institution. Where appropriate, we may introduce clients to licensed payment providers, but any services provided by those third parties are subject to their own terms and privacy policies.
Information We Collect
Information You Provide Directly
Contact and enquiry information:
- Name, email address, phone number
- Company name, job title, industry
- Details you share in contact forms, emails, or during consultations
- Information provided when booking calls via our scheduling system
Newsletter subscription:
- Email address
- Reading and engagement preferences
Client engagement:
- Business information relevant to advisory services
- Payment and banking details you share for analysis purposes
- Documents you provide for review
- Communications and meeting notes
Information Collected Automatically
Website usage data:
- IP address (anonymised where possible)
- Browser type and version
- Device information
- Pages visited, time spent, referring website
- General geographic location (country/region level)
Cookies and similar technologies:
- Essential cookies for website functionality
- Analytics cookies (with your consent where required)
How We Use Your Information
We use your information for the following purposes:
To provide our services:
- Responding to enquiries and requests
- Delivering advisory services you’ve engaged us for
- Scheduling and conducting consultations
- Preparing analysis and recommendations
To communicate with you:
- Sending our newsletter (where you’ve subscribed)
- Following up on enquiries
- Providing information about our services
- Sharing relevant industry insights
To improve our services:
- Understanding how visitors use our website
- Analysing which content and topics are most useful
- Improving website functionality and user experience
To meet legal obligations:
- Maintaining business records
- Complying with legal and regulatory requirements
- Responding to lawful requests from authorities
Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
Consent: Where you have given clear consent for us to process your data for a specific purpose, such as subscribing to our newsletter.
Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legitimate interests: Where processing is necessary for our legitimate business interests (such as improving our services, marketing our advisory practice, or protecting our business), provided these interests don’t override your rights.
Legal obligation: Where processing is necessary to comply with a legal obligation.
Sharing Your Information
We do not sell your personal data. We may share your information in the following circumstances:
Service providers:
We use third-party services to operate our business, including:
- Email and newsletter platforms
- Website hosting and analytics
- Scheduling and calendar tools
- Customer relationship management systems
- Cloud storage and document management
These providers process data on our behalf and are contractually required to protect your information.
Payment provider introductions:
If you engage us for advisory services and we introduce you to payment providers, we will share relevant business information with those providers only with your knowledge and as necessary to facilitate the introduction. Those providers will have their own privacy policies governing how they handle your data.
Professional advisers:
We may share information with our accountants, lawyers, or other professional advisers where necessary.
Legal requirements:
We may disclose information where required by law, regulation, legal process, or governmental request.
Business transfers:
If our business is acquired or merges with another entity, your information may be transferred as part of that transaction.
International Transfers
Your information may be transferred to and processed in countries outside your country of residence, including countries outside the UK and European Economic Area (EEA).
Where we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission or UK authorities
- Transfers to countries with adequate data protection laws
- Other lawful transfer mechanisms
Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy:
Enquiries and prospects: We retain contact information and correspondence for up to 3 years after our last interaction, unless you ask us to delete it sooner.
Newsletter subscribers: We retain your email address and preferences until you unsubscribe.
Clients: We retain client records for 7 years after the end of our engagement to comply with legal and professional requirements.
Website analytics: Anonymised analytics data may be retained indefinitely.
Your Rights
Under data protection laws, you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Rectification: You can ask us to correct inaccurate or incomplete data.
Erasure: You can ask us to delete your data in certain circumstances.
Restriction: You can ask us to restrict processing of your data in certain circumstances.
Portability: You can request your data in a structured, commonly used format.
Objection: You can object to processing based on legitimate interests or for direct marketing.
Withdraw consent: Where we rely on consent, you can withdraw it at any time.
Complaints:
If you’re unhappy with how we’ve handled your data, you have the right to lodge a complaint with:
- UK: Information Commissioner’s Office (ICO) — ico.org.uk
- EU: Your local data protection authority
Cookies
Our website uses cookies to function properly and to understand how visitors use our site.
Essential cookies: Required for basic website functionality. These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with our website. These use anonymised data.
Third-party cookies: Some embedded content (such as videos or booking widgets) may place their own cookies.
You can manage cookie preferences through your browser settings.
Newsletter
When you subscribe to our newsletter, your email address is stored securely. You can unsubscribe at any time using the link in any newsletter email.
The newsletter platform collects data about email opens and link clicks to help us understand what content is most useful to readers.
Third-Party Links
Our website may contain links to third-party websites, including payment providers, news sources, and other resources. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Children
Our services are designed for businesses and business professionals. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. We will post any changes on this page and update the “Last updated” date. For significant changes, we may notify you directly.